There might be a problem with the video codec or your media player.ġ) Please choose the "Xvid" or "H264 (CPU)" video codec and try again.Ģ) Please try VLC media player and try again.ģ) If you recorded a video with the "H264 (CPU)" codec in " Windows 8, 10 or 11" and play the video through Windows Media Player in " Windows 7," you will have the black screen issue. If you are hearing sound but not seeing video when you play the recorded video, please try the solutions below. The black screen problem may occur because of the codec, media player, video acceleration function (overlay output) or copy-protection program. Black Screen Problem: The recorded video file is black
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